Who are we?

Triotechthe software publisher LaboPracticeis responsible for processing the personal data of the users of this online offer. You can find our contact details in the legal notices.

We take the protection of your privacy and your personal data very seriously. We collect, store and use your personal data only in accordance with the contents of this privacy policy and applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and national data protection regulations.

With this privacy policy, we would like to inform you to what extent and for what purpose personal data relating to the use of the website is processed.

Definition of personal data

Personal data is information relating to an identified or identifiable natural person. This includes any information about your identity, such as your name, e-mail address or mailing address. However, information that cannot be linked to your identity (such as statistical data, e.g. the number of online users) is not considered personal data.

You can use our site without disclosing your identity and without providing any personal data. We then only collect general information related to your visit to our site.

We process this data further, in principle only for the purpose of using your personal area or receiving the newsletter, in particular to provide you with the desired information. When collecting personal data, only mandatory data must be provided. It is also possible to collect other data, in which case the information is provided voluntarily. In each case, we indicate whether these are mandatory or voluntary. We inform you of the specific details in the relevant section of this privacy policy.

When using our website, no automated decision-making processes are generated on the basis of your personal data.

Processing of personal data

Your information is stored by us on specially protected servers within the European Union. These are secured by technical and organisational measures against loss, destruction, access, modification and distribution of your data by unauthorised persons.

Access to your data is only possible for a few authorized persons. These are responsible for technical, commercial or editorial support of the servers. Despite regular checks, complete protection against all dangers is not possible.
Your personal data is encrypted when transmitted over the Internet. We use SSL (Secure Socket Layer) encryption for data transmission.

Transfer of your data to third parties

We use your personal data only to provide the services you request.
Under no circumstances will your personal data collected on the site LaboPractice is given or sold to third parties or business partners for any purpose whatsoever.

Your personal data will only be disclosed if you have consented to the transfer of data or if we are entitled or obliged to do so by virtue of legal provisions and/or official or judicial orders. This may include the provision of information for the purposes of criminal prosecution, risk prevention or the enforcement of intellectual property rights.

Legal basis for data processing

Dans la mesure où nous obtenons votre consentement pour le traitement de vos données personnelles, l’article 6, paragraphe 1, lit. a) du RGPD est la base juridique pour le traitement des données.
Dans la mesure où vos données personnelles sont traitées parce que cela est nécessaire pour l’exécution d’une relation contractuelle ou assimilée avec vous, l’article 6, paragraphe 1, lit. b) du RGPD est la base juridique pour le traitement des données.
Dans la mesure où nous traitons vos données personnelles afin de remplir une obligation légale, l’article 6, paragraphe 1, lit. c) du RGPD est la base juridique pour le traitement des données.
L’article 6, paragraphe 1, lit. f) du RGPD est également la base juridique pour le traitement des données si le traitement de vos données personnelles est nécessaire à la sauvegarde des intérêts légitimes de notre société ou d’un tiers et que vos intérêts, droits et lib

How long your data is stored

Your data is only kept for the time necessary to establish and maintain the commercial relationship by e-mail and then to continue it at a later date in the context of our commercial exchanges with you.
This collection is carried out in compliance with the regulations in force. We do not collect data that is inappropriate for the mutual business relationship.

The rights you have over your data

In accordance with the Applicable Regulations, you have the right to access your Personal Data and, where applicable, the right to rectify, the right to object to, and the right to erasure, in accordance with the Applicable Regulations.

You have the right to retrieve your Personal Data in a structured, commonly used and machine-readable format, in order to transmit it to another controller, if necessary.

You may also, subject to the conditions of the Applicable Regulations, request a restriction on the processing of your Personal Data.

In case of exercising the right to object, Triotechwill cease the processing of Personal Data, except in case of legitimate and compelling reason(s) for the processing, or to ensure the establishment, exercise or defence of its legal rights, in accordance with the Applicable Regulation.

Where the processing of your Personal Data is based on your consent, you may withdraw your consent at any time by sending us a message to [email protected].

Use of personal data on our site 

Information about your computer
Each time you access our online services, we collect the following information from your computer, whether you are registered or not: the IP address of your computer, the request from your browser and the time of the request.
In addition, the status and amount of data transferred is recorded as part of this request.

We also collect information about the product and version of the browser used and the computer’s operating system. We keep track of the website from which you accessed our online offer. The IP address of your computer is stored only for the time of use of the online offer and then deleted or anonymised by shortening.
Other data is stored for a limited period of time.
We use this data to ensure the functioning of our site, in particular to detect and eliminate errors, determine its use and make adjustments or improvements.
For these purposes, our legitimate interest is also the processing of data in accordance with Article 6, paragraph 1, lit. f) of the GDPR, the legal basis for this processing.

Cookie Usage
On LaboPractice – like many other websites – we use cookies. Cookies are small text files that are stored on your computer and record specific settings and exchange data with our website via your browser. A cookie typically contains the name of the domain from which the cookie file was sent, as well as information about the age of the cookie and an alphanumeric identifier.

Cookies allow us to recognize the computer and make the presets immediately available. Cookies help us to improve our site. Our legitimate interest here is also the processing of data in accordance with Article 6(1)(f) of the GDPR.

We use cookies for the following purposes:
– Technical session cookies:
They are automatically deleted after the browser session ends. Sometimes, cookies with a longer storage period may be used so that your presets and preferences can also be taken into account during a subsequent visit to our website.
– Analytics and statistics cookies (example: Google Analytics): they record coded data allowing the establishment of statistics for the follow-up of the website.
– Cookies for marketing purposes : they are used by our marketing partners for technical statistics, advertisements or display advertising (e.g. Google, Facebook…).
These partner companies may place their own cookies on which we have no share or readability.

Most browsers are set to automatically accept cookies. However, you can disable the storage of cookies or set your browser to notify you when cookies are being sent. It is also possible to manually delete the cookies already stored via the browser settings. Please note that the use of our site may be limited or impossible if you refuse to store cookies or delete necessary cookies.

Google Analytics
We use Google Analytics for statistical analysis. Google Analytics is a web analysis service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94034, USA (“Google”).
The information generated by the cookie about your use of this website is generally transmitted to a Google server in the United States and stored there.
If IP anonymisation is activated on this website, your IP address will be truncated by Google within the Member States of the European Union or other states party to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website and internet usage. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.
You may refuse to accept cookies by selecting the appropriate settings on your browser, but please note that if you do this you may not be able to use the full functionality of the site. You can also prevent the acquisition by Google of the data generated by the cookie about your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plug-in under the following link https://tools.google.com/dlpage/gaoptout?hl=en or https://support.google.com/analytics/answer/6004245?hl=en(general information about Google Analytics and data protection).

Retargeting and remarketing
Retargeting or remarketing refers to technologies that allow users who have previously visited a particular website to receive targeted advertisements even after leaving that website.
For this purpose, it is necessary to be able to recognise Internet users outside the framework of our own website, which is why the respective service providers use cookies; previous usage behaviour is also taken into account.
For example, if a user views certain products, they or similar products may appear to them later as advertisements on other websites.
This is what we call personalized advertising, adapted to the needs of each user. For this personalized advertising, identification need not go beyond simple user recognition. The data used for retargeting or remarketing will therefore not be merged with other data.
We use these technologies to place advertisements on the Internet. We use third party suppliers to insert the advertisements. Among other things, we make use of Google’s offers to automatically display products of interest to the Internet user. This function is implemented by cookies. For more information about this technology, see Google’s privacy policy at //policies.google.com/privacy?hl=en. The installation of cookies for Google Remarketing and Google AdWords conversion tracking can be avoided by configuring your browser on the https://policies.google.com/technologies/ads?hl=enand changing the corresponding setting.
The insertion of advertising is here our legitimate interest in the processing of data in accordance with Article 6, paragraph 1, lit. f) of the GDPR.

Registration on the LaboPractice cloud
You can register to use the cloud of LaboPracticecloud, as a teacher or as an institution. It allows you to access additional resources on the site: educational resources, tutorial videos,… To do this, you must provide the data requested during registration, such as your name and e-mail address. We also record the date and time of your registration and your IP address.

During the registration process, we ask for your consent to the use of your data. This gives you the advantage of not having to re-enter this data every time you use the site.
Registration means creating a personal account. The account data is stored with us as long as there is an active customer relationship. If no activity takes place for a period of three years, the status of the customer relationship is considered inactive. You can request the deletion of your customer account at any time.

Communication between us

You can contact us in various ways, including via the contact form available on our website. You are also invited to stay informed via our newsletter sent by e-mail.

Contact form
Insofar as you wish to use the contact form on our site, we collect the personal data you provide in the contact form, including your name and e-mail address. We also store your IP address and the date and time of the request. We process the data submitted via the contact form exclusively for the purpose of responding to your inquiry or concern.
You are free to decide what information you submit to us via the contact form. The legal basis for the processing of your data is your consent in accordance with Article 6, paragraph 1, lit. a) of the GDPR.
Once we have processed the case, the data is first stored in the event of questions. The deletion of the data can be requested at any time, otherwise it takes place after the final resolution of the case, the legal storage obligations remaining unaffected.

Newsletter
When you subscribe to our newsletter, your e-mail address is used for advertising purposes until you unsubscribe. You will receive regular information by e-mail on current topics as well as e-mails for special occasions, e.g. special promotions. Emails can be personalized and individualized based on the information we have about you.

When you explicitly subscribe to the newsletter, the legal basis for processing your data is your consent in accordance with Article 6, paragraph 1, lit. a) of the GDPR.

In accordance with legal requirements, it is also possible that you will receive our newsletter without having given your explicit consent, because when ordering services, you have given us your e-mail address and have not objected to receiving information by e-mail. In this case, our legitimate interest lies in the transmission of mailings in accordance with Article 6, paragraph 1, lit. f) of the GDPR.

If you no longer wish to receive newsletters, you can revoke your consent at any time with effect for the future or object to receiving the newsletter in the future without incurring any costs other than the transmission costs corresponding to the basic rates. Simply use the unsubscribe link included in each newsletter or send a message to [email protected].

Social networks
On our website, you will find links to the social networks Facebook, Twitter, LinkedIn, and the video portal YouTube. You can recognize these links by the respective supplier’s logo.

By clicking on the links, you open the pages of the respective social networks for which this Privacy Policy does not apply.

No personal information is transmitted to the suppliers concerned before opening the links. Access to the respective linked pages is also the basis for the data processing by the respective providers.

Additional information and changes

Our online offer may contain links to other websites. These links are usually indicated as such. We have no influence on the way in which websites linked to ours comply with the applicable data protection regulations. We therefore recommend that you also inform yourself about the privacy statements of other websites.

Links to other websites
Our online offer may contain links to other websites. These links are usually indicated as such. We have no influence on the way in which websites linked to ours comply with the applicable data protection regulations. We therefore recommend that you also inform yourself about the privacy statements of other websites.

Amendments to the management of personal data protection
The last update is indicated by the date (below). We reserve the right to change this privacy policy at any time with future effect. Changes are usually the result of technical adjustments to our site or changes in legal requirements on data protection. It is possible to download an updated version directly via the online offer. We recommend that you check this privacy policy regularly for changes.

Law No. 2018-493 of June 20, 2018 on the protection of personal data “Personal Data Protection Law”

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of Personal Data and on the free movement of such Personal Data “GDPR”.

Version updated on: June 14, 2021